Policies and information

Policies and information

Returns:

We offer a return and refund program, of which you may return an un-opened or undamaged item, you will have to pay for shipping. Once we have recieved the item, and checked it, you will receive your full amount of money back, and you may do this within 30 days of purchase. To return an item, please contact Andrew at:

arsrockets@gmail.com

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Body tube cutting:

We can cut body tubes for you, for only an extra 50 cents. When ordering a body tube that you want to have cut, please select custom cuts. Then, when ordering, add in the order comments section what lengths you need your body tube(s) cut. If you order multiple body tubes, you must have the 50 cent cutting fee on each tube you order. We try to keep the cutting fee as low as we can, but we have to be able to pay for our parts and machinery to cut the body tubes and other components.

 

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Shock cord cutting:

We do not charge extra fees to cut shock cord, but if you need a length of it cut to certain length(s) please leave a note in the order comments, and we will make sure that it is cut to the length(s) that you need.

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Shipping:
We ship FAST from Cincinnati, Ohio! Depending on the time of day that you place your order, and to my availability, I try to get your order shipped the next day!